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en:help:v2:maps [2020/06/17 19:18] – [Maps F.A.Q.] alpinequesten:help:v2:maps [2020/07/17 11:14] – alpinequest
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 ===== Problems with maps ===== ===== Problems with maps =====
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 +**When trying to display an on-demand online map, I'm only getting the error message "SSLHandshakeException"**\\
 +It probably means you're using a quite old device (Android 4.4 or less) which is unfortunately not compatible anymore with the more recent security protocols requested by this map. This only solution is to use a device with Android 5.0 or more. If it's already the case, please contact us by email to report this map.
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 **What if no maps are displayed, zooming a lot displays "Area not stored"**\\ **What if no maps are displayed, zooming a lot displays "Area not stored"**\\
 It means that you've activated the ''"**Use only local storage**"'' mode that prevent the application to download any new map data. Just [[en:help:v2:maps:on-demand-check-coverage#using_the_use_only_local_storage_option|deactivate this mode as explained here]]. It means that you've activated the ''"**Use only local storage**"'' mode that prevent the application to download any new map data. Just [[en:help:v2:maps:on-demand-check-coverage#using_the_use_only_local_storage_option|deactivate this mode as explained here]].