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en:help:faq [2019/10/18 20:00] – alpinequest | en:help:faq [2023/09/16 21:18] – alpinequest | ||
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====== AlpineQuest FAQ ====== | ====== AlpineQuest FAQ ====== | ||
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===== What are the differences between both versions? ===== | ===== What are the differences between both versions? ===== | ||
- | AlpineQuest Lite is a free version (no ads, not limited in time) offering only a subset of the complete (paid) version. | + | AlpineQuest Lite is a free version (no ads, not limited in time) offering only a subset of the complete (paid) version.\\ |
All differences are [[http:// | All differences are [[http:// | ||
+ | |||
+ | \\ | ||
+ | |||
+ | ===== Does this application also work on an iPhone (IOS)? ===== | ||
+ | |||
+ | Unfortunately not, this application is only for Android devices.\\ | ||
+ | The reason is simple, the Android version does already take all of our time. | ||
+ | |||
+ | \\ | ||
+ | |||
+ | ===== Where can I purchase the complete version of the application? | ||
+ | |||
+ | The complete (paid) version is currently available using those purchase methods: | ||
+ | * [[https:// | ||
+ | * [[https:// | ||
+ | * [[https:// | ||
+ | |||
+ | All those methods allow you to install the paid version on your new devices without paying again. However, when you choose a purchase method, you must stick to it. For example, if you purchase the paid version on the Google Play Store, you cannot install it from the Huawei AppGallery, and vice versa. If you want to switch to another purchase method, you must pay the application again. | ||
+ | |||
+ | \\ | ||
+ | |||
+ | ===== Is it possible to try the paid version? ===== | ||
+ | |||
+ | Yes.\\ | ||
+ | If you have tested the free [[https:// | ||
\\ | \\ | ||
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===== I have just purchased the application on the Play Store, but the download doesn' | ===== I have just purchased the application on the Play Store, but the download doesn' | ||
- | This is a Google Play issue and unfortunately there is nothing we can do in this case. You just need to wait some time and the download will start. If the problem persists, you can contact [[https:// | + | This is an issue in the Google Play application |
+ | |||
+ | If the problem persists, you can contact [[https:// | ||
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===== I have a new device, how can I reuse all the data I have on my old device? ===== | ===== I have a new device, how can I reuse all the data I have on my old device? ===== | ||
- | The application saves all its data in its application folder. In order to reuse your data, you need to copy this folder from your old device to your new device. [[https:// | + | The application saves all its data in its application folder. In order to reuse your data, you need to copy this folder from your old device to your new device. [[en:help:v2:settings:storage# |
* If the application folder is located on an SD card, you can simply reuse the same SD card on your new device; | * If the application folder is located on an SD card, you can simply reuse the same SD card on your new device; | ||
* Otherwise you need to manually copy the folder: you can use your USB cables and a computer, or create a ZIP archive of the application folder and copy this archive using a cloud application. | * Otherwise you need to manually copy the folder: you can use your USB cables and a computer, or create a ZIP archive of the application folder and copy this archive using a cloud application. | ||
- | After moving the application folder, be sure to correctly setup the application on your new device [[https:// | + | After moving the application folder, be sure to correctly setup the application on your new device [[en:help:v2:settings:storage# |
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- | ===== Is is possible to transfer the application from one Google account to another ===== | + | ===== Is is possible to transfer the application from one Google account to another? ===== |
Unfortunately not. Google doesn' | Unfortunately not. Google doesn' | ||
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* If the activation dialog shows "'' | * If the activation dialog shows "'' | ||
+ | \\ | ||
+ | ===== When is the application making sounds? ===== | ||
+ | |||
+ | The application does not make sounds unless you specifically request it by using one of those features: | ||
+ | * Record a track, with the setting ''" | ||
+ | * Follow a path, with the option ''" | ||
+ | * Use proximity alerts. See [[en: | ||
+ | |||
+ | \\ | ||
+ | |||
+ | ===== How to backup my data? ===== | ||
+ | |||
+ | The application saves all its data by default in its application folder. You can find how to [[en: | ||
+ | |||
+ | In order to backup all your data, you can simply create a ZIP archive of this folder (it will include all data including stored areas), or only a sub-folder (for example the ''" | ||
+ | |||
+ | Finally, you can copy this ZIP file on your favorite cloud (Drive, Dropbox, ...) or on your computer using your USB cable. | ||
+ | |||
+ | You'll be able to restore it whenever you need, for example if you have a new device. | ||
+ | |||
+ | \\ | ||
+ | |||
+ | ===== Is it possible to automatically synchronize my data on the Cloud? ===== | ||
+ | |||
+ | Yes, simply use your favorite Cloud application to synchronize any of the storage folders used by the application. [[en: | ||
+ | |||
+ | {{: | ||
+ | |||
+ | Here are some example of applications you can use (we are not related to any of them): | ||
+ | * Multi-protocols: | ||
+ | * Google Drive: [[https:// | ||
+ | * Dropbox: [[https:// | ||
+ | * OneDrive: [[https:// | ||
+ | * Yandex: [[https:// | ||
+ | * etc. | ||
+ | |||
+ | \\ | ||
+ | |||
+ | ===== Is built-in data synchronizing planned for the future? ===== | ||
+ | |||
+ | No, for many reasons: | ||
+ | * It can be done using dedicated apps, we don't want to reinvent the wheel; | ||
+ | * We'll never done it better that it's currently done by dedicated apps; | ||
+ | * Based on the large number of Cloud providers, only supporting the main ones will require a huge amount of time; | ||
+ | * We try to make the application as much offline as possible; | ||
+ | * We try not to rely on third party frameworks; | ||
+ | * We are developing a mapping application, | ||
+ | |||
+ | \\ | ||
+ | |||
+ | ===== How can I manage my files from Android 11? ===== | ||
+ | |||
+ | From Android 11, applications cannot access the folders and files of other application. This is an Android limitation, we cannot do anything about it. | ||
+ | |||
+ | [[https:// | ||
+ | [[https:// | ||
+ | |||
+ | \\ | ||
+ | |||
+ | ===== How can I grant the "Allow all the time" location permission to the app? ===== | ||
+ | |||
+ | The location permission "Allow all the time" is only needed by applications that start by themselves and want to use your exact GPS location, without you making a action. You should avoid installing applications that request this type of location permission. | ||
+ | |||
+ | AlpineQuest only needs your GPS location after you start it, and turn on real-time location or the track recorder. If the application is completely closed (no main activity, even in the background, no track recorder), there is no reason for it to use your GPS location. | ||
+ | |||
+ | This is why the "Allow only while using the app" location permission is sufficient and safer for you. | ||
+ | |||
+ | {{: | ||
+ | |||
+ | \\ | ||
+ | |||
+ | ===== How can I change the language of the application? | ||
+ | |||
+ | The application itself (excluding the maps) does use the same language than the device. If it hasn't been translated in this language, English is used. [[https:// | ||
+ | Concerning the maps, each of them have their own policy. The default maps displays the names using the language of their respective countries. Other maps only use English or a specific language. Please see more details in the [[en: | ||
+ | |||
+ | \\ | ||
+ | |||
+ | ===== When and what for does the application use Internet? ===== | ||
+ | |||
+ | We do not use any third party libraries or any analytics framework. | ||
+ | |||
+ | ^ Feature | ||
+ | | **On-demand maps** | ||
+ | | **DEM Elevations** | ||
+ | | **Add on-demand maps** | ||
+ | | **Add coordinate systems** | ||
+ | | **Search by name** | ||
+ | | **Auto-routing** | ||
+ | | **Push-settings** | ||
+ | | **Activation** | ||
+ | |||
+ | \\ | ||
+ | |||
+ | ===== What are all the Android Intents the application can handle? ===== | ||
+ | |||
+ | You can find a detailed list [[en: | ||
+ | |||
+ | \\ | ||
+ | |||
+ | ===== Are there bulk conversion tools for the files in the own app format? ===== | ||
+ | |||
+ | Yes, the [[https:// | ||
+ | * apq2gpx (perl) by phkehl: https:// | ||
+ | * alp2gpx (python) by jachetto: https:// | ||
+ | |||
+ | \\ | ||
+ | \\ |