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en:help:v2:tracker [2020/08/15 12:23] – [How to start recording a track?] alpinequest | en:help:v2:tracker [2020/08/27 10:06] – alpinequest | ||
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===== Problems with the track recorder ===== | ===== Problems with the track recorder ===== | ||
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+ | Most (if not all) of the tracking problems are due to the battery optimisations made by the Android system itself. Commonly, the GPS is disabled when the screen is turned off, or background application are killed after some delay. | ||
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+ | You need to correctly setup your device and be sure that: | ||
+ | * The application (it's tracking service) is not stopped by the system after some time; | ||
+ | * The GPS remains available to apps even if the screen is turned off. | ||
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+ | There are usually only a few settings to change, but some device brands add their own economy tools and more settings may need to be changed. In case of problems, please contact your device' | ||
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+ | {{: | ||
==== Track not correctly recorded when the screen is turned off ==== | ==== Track not correctly recorded when the screen is turned off ==== | ||
- | On top of the Android battery optimization tools, some brands also include their own tools that may disable the use of GPS or network for background applications, | + | On top of the Android battery optimization tools (see above section [[en: |
For example, you can check that the application is allowed to access to your GPS location even when the device is not used (screen off) as you can see on the right. | For example, you can check that the application is allowed to access to your GPS location even when the device is not used (screen off) as you can see on the right. |