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--- en:help:v2:landmarks:proximity-alerts [2018/01/01 20:23] – alpinequest
+++ en:help:v2:landmarks:proximity-alerts [2018/02/06 22:48] – alpinequest
@@ Line 74: / Line 74: @@
 {{:icon_help.png?nolink}} The application repeats the sounds approximately every 3 seconds.
+\\
+===== Proximity alerts troubleshooting =====
+\\
+**If you don't see a constant notification in the Android status bar**, be sure that:
+  * At least one proximity alert is displayed on the map;
+  * The GPS is activated in the Android settings;
+  * You've granted the application to use the GPS (asked when you first start the application);
+  * The GPS positioning is activated in the application.
+**If you don't hear alert sounds**, be sure that:
+  * The proximity alerts notification is displayed in the Android status bar (see above);
+  * The notifications have not been disabled for the application (see [[https://www.howtogeek.com/204187/how-to-disable-app-notifications-in-android/|here how to disable]], be sure to do the opposite);
+  * The notification volume is high enough. Depending on the Android version you use, it can be called "Notification", "Alerts" or "Alarms" volume (see below);
+  * You're currently inside a proximity alert range, otherwise no sounds are played.
+{{ :en:help:v2:landmarks:proximity-alerts-4.jpg?nolink }}