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en:help:faq [2019/07/24 11:17]
alpinequest
en:help:faq [2020/05/30 10:35] (current)
alpinequest
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 If you have purchased the application on the Play Store, you just need to reuse the same Google account on your new device. Then open the Play Store application,​ click on the top/left menu, select "My Apps & Games" and all your purchased applications will be listed in the "​Library"​ tab. If you have purchased the application on the Play Store, you just need to reuse the same Google account on your new device. Then open the Play Store application,​ click on the top/left menu, select "My Apps & Games" and all your purchased applications will be listed in the "​Library"​ tab.
  
-If you have purchased the application on our website using PayPal, install and activate the application [[https://​www.alpinequest.net/​en/​buy#​how_to_proceed|as explained here]] (skip the payment step). ​+If you have purchased the application on our website using PayPal, install and activate the application [[https://​www.alpinequest.net/​en/​buy#​how_to_proceed|as explained here]] (skip the payment step)
 + 
 +To reuse the data from your old device, please see below. 
 + 
 +\\ 
 + 
 +===== I have a new device, how can I reuse all the data I have on my old device? ===== 
 + 
 +The application saves all its data in its application folder. In order to reuse your data, you need to copy this folder from your old device to your new device. [[en:​help:​v2:​settings:​storage#​how_to_locate_the_application_folder|See here how to locate the application folder]]. 
 + 
 +  * If the application folder is located on an SD card, you can simply reuse the same SD card on your new device; 
 +  * Otherwise you need to manually copy the folder: you can use your USB cables and a computer, or create a ZIP archive of the application folder and copy this archive using a cloud application. 
 + 
 +After moving the application folder, be sure to correctly setup the application on your new device [[en:​help:​v2:​settings:​storage#​how_to_change_the_application_folder|as explained here]].
  
 \\ \\
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   * If the activation dialog shows "''​No network''",​ it means that you are currently not connected to the Internet. Internet is required when activating the application;​   * If the activation dialog shows "''​No network''",​ it means that you are currently not connected to the Internet. Internet is required when activating the application;​
   * If the activation dialog shows "''​Unregistered''",​ it means that your activation email is not recognized. Contact us by email for more details including your purchase details.   * If the activation dialog shows "''​Unregistered''",​ it means that your activation email is not recognized. Contact us by email for more details including your purchase details.
 +
 +\\
 +
 +===== When is the application making sounds? =====
 +
 +The application does not make sounds unless you specifically request it by using one of those features:
 +  * Record a track, with the setting ''"​**Warn me if the GPS signal is lost or too weak**"''​. See setting {{:​icon_02.png?​nolink}} [[en:​help:​v2:​tracker#​the_track_recorder_settings|here]];​
 +  * Follow a path, with the option ''"​**Warn me if I go more than...**"''​. See option {{:​icon_07.png?​nolink}} [[en:​help:​v2:​landmarks:​follow-path#​how_to_follow_a_path|here]];​
 +  * Use proximity alerts. See [[en:​help:​v2:​landmarks:​proximity-alerts|here]].
 +
 +
 +\\
 +
 +===== Is it possible to automatically synchronize my data on the Cloud? =====
 +
 +Yes, simply use your favorite Cloud application to synchronize any of the storage folders used by the application. [[en:​help:​v2:​settings:​storage|Here is a description on all folders that are used by the application]]. Most likely, you'll want to synchronize the ''"​**/​landmarks/​**"''​ folder which is the default folder for all the placemarks you've created (waypoints, tracks, routes, areas).
 +
 +{{:​icon_help.png?​nolink}} Please note that "​synchronizing"​ does not mean "​backuping"​. If you delete some items on your device, they will also be deleted on your Cloud after a sync.
 +
 +Here are some example of applications you can use (we are not related to any of them):
 +  * Multi-protocols:​ [[https://​play.google.com/​store/​apps/​details?​id=com.nutomic.syncthingandroid|Syncthing]] (open-source),​ [[https://​play.google.com/​store/​apps/​details?​id=com.github.catfriend1.syncthingandroid|Syncthing-Fork]] (open-source),​ [[https://​play.google.com/​store/​apps/​details?​id=dk.tacit.android.foldersync.lite|FolderSync]];​
 +  * Google Drive: [[https://​play.google.com/​store/​apps/​details?​id=com.ttxapps.drivesync|Autosync for Google Drive]];
 +  * Dropbox: [[https://​play.google.com/​store/​apps/​details?​id=com.ttxapps.dropsync|Dropsync]];​
 +  * OneDrive: [[https://​play.google.com/​store/​apps/​details?​id=com.ttxapps.onesyncv2|OneSync]];​
 +  * Yandex: [[https://​play.google.com/​store/​apps/​details?​id=ru.yandex.disk|Yandex.Disk]];​
 +  * etc.
 +
 +\\
 +
 +===== Is built-in data synchronizing planned for the future? =====
 +
 +No, for many reasons:
 +  * We are developing a mapping application,​ not a syncing application;​
 +  * It can be done using dedicated apps, we don't want to reinvent the wheel;
 +  * We'll never done it better that it's currently done by dedicated apps;
 +  * Based on the large number of Cloud providers, supporting only the main ones will require most of our time;
 +  * We try to make the application as much offline as possible;
 +  * We try not to rely on third party frameworks.
 +
 +\\
 +
 +===== What are all the Android Intents the application can handle? =====
 +
 +You can find a detailed list [[en:​help:​v2:​intents|here]].
  

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