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en:help:faq [2020/06/07 08:02] – alpinequest | en:help:faq [2021/11/25 21:49] – alpinequest |
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====== AlpineQuest FAQ ====== | ====== AlpineQuest FAQ ====== |
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| [[en:help:faq#what_are_the_differences_between_both_versions|What are the differences between both versions?]]\\ |
| [[en:help:faq#does_this_application_also_work_on_an_iphone_ios|Does this application also work on an iPhone (IOS)?]]\\ |
| [[en:help:faq#i_have_just_purchased_the_application_on_the_play_store_but_the_download_doesn_t_start_or_fails|I have just purchased the application on the Play Store, but the download doesn't start or fails]]\\ |
| [[en:help:faq#i_have_a_new_device_can_i_install_the_complete_version_without_paying_again|I have a new device, can I install the complete version without paying again?]]\\ |
| [[en:help:faq#i_have_a_new_device_how_can_i_reuse_all_the_data_i_have_on_my_old_device|I have a new device, how can I reuse all the data I have on my old device?]]\\ |
| [[en:help:faq#i_want_to_re-install_the_complete_version_on_my_device_but_the_play_store_ask_me_to_pay_again|I want to re-install the complete version on my device but the Play Store ask me to pay again]]\\ |
| [[en:help:faq#is_is_possible_to_transfer_the_application_from_one_google_account_to_another|Is is possible to transfer the application from one Google account to another?]]\\ |
| [[en:help:faq#when_trying_to_purchase_the_application_i_m_getting_the_message_not_available_in_your_country|When trying to purchase the application, I'm getting the message "Not available in your country"]]\\ |
| [[en:help:faq#i_have_purchased_the_application_but_i_cannot_activate_it|I have purchased the application but I cannot activate it]]\\ |
| [[en:help:faq#when_is_the_application_making_sounds|When is the application making sounds?]]\\ |
| [[en:help:faq#how_to_backup_my_data|How to backup my data?]]\\ |
| [[en:help:faq#is_it_possible_to_automatically_synchronize_my_data_on_the_cloud|Is it possible to automatically synchronize my data on the Cloud?]]\\ |
| [[en:help:faq#is_built-in_data_synchronizing_planned_for_the_future|Is built-in data synchronizing planned for the future?]]\\ |
| [[en:help:faq#what_are_all_the_android_intents_the_application_can_handle|What are all the Android Intents the application can handle?]]\\ |
| [[en:help:faq#is_it_possible_to_try_the_paid_version|Is it possible to try the paid version?]]\\ |
| [[en:help:faq#how_can_i_manage_my_files_on_android_11|How can I manage my files on Android 11?]]\\ |
| [[en:help:faq#how_can_i_change_the_language_of_the_application|How can I change the language of the application?]]\\ |
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===== What are the differences between both versions? ===== | ===== What are the differences between both versions? ===== |
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AlpineQuest Lite is a free version (no ads, not limited in time) offering only a subset of the complete (paid) version. | AlpineQuest Lite is a free version (no ads, not limited in time) offering only a subset of the complete (paid) version.\\ |
All differences are [[http://www.alpinequest.net/compare|listed here]]. | All differences are [[http://www.alpinequest.net/compare|listed here]]. |
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| ===== Does this application also work on an iPhone (IOS)? ===== |
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| Unfortunately not, this application is only for Android devices.\\ |
| The reason is simple, the Android version does already take all our time. |
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===== Is is possible to transfer the application from one Google account to another ===== | ===== Is is possible to transfer the application from one Google account to another? ===== |
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Unfortunately not. Google doesn't allow it yet. | Unfortunately not. Google doesn't allow it yet. |
* Use proximity alerts. See [[en:help:v2:landmarks:proximity-alerts|here]]. | * Use proximity alerts. See [[en:help:v2:landmarks:proximity-alerts|here]]. |
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| ===== How to backup my data? ===== |
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| The application saves all its data by default in its application folder. You can find how to [[en:help:v2:settings:storage#how_to_locate_the_application_folder|locate this folder as explained here]]. |
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| In order to backup all your data, you can simply create a ZIP archive of this folder (it will include all data including stored areas), or only a sub-folder (for example the ''"**/landmarks/**"'' folder that contains all your placemarks). |
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| Finally, you can copy this ZIP file on your favorite cloud (Drive, Dropbox, ...) or on your computer using your USB cable. |
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| You'll be able to restore it whenever you need, for example if you have a new device. |
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No, for many reasons: | No, for many reasons: |
* We are developing a mapping application, not a syncing application; | |
* It can be done using dedicated apps, we don't want to reinvent the wheel; | * It can be done using dedicated apps, we don't want to reinvent the wheel; |
* We'll never done it better that it's currently done by dedicated apps; | * We'll never done it better that it's currently done by dedicated apps; |
* Based on the large number of Cloud providers, supporting only the main ones will require most of our time; | * Based on the large number of Cloud providers, only supporting the main ones will require a huge amount of time; |
* We try to make the application as much offline as possible; | * We try to make the application as much offline as possible; |
* We try not to rely on third party frameworks. | * We try not to rely on third party frameworks; |
| * We are developing a mapping application, not a syncing application. |
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You can find a detailed list [[en:help:v2:intents|here]]. | You can find a detailed list [[en:help:v2:intents|here]]. |
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| ===== Is it possible to try the paid version? ===== |
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| Yes.\\ |
| If you have tested the free [[https://play.google.com/store/apps/details?id=psyberia.alpinequest.free|Lite version]] and are not sure if you need the paid one, you [[https://www.techbout.com/try-paid-android-apps-free-google-play-6853/|can try it as explained here]]. |
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| ===== How can I manage my files on Android 11? ===== |
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| From Android 11, applications cannot access the folders and files of other application. This is an Android limitation, we cannot do anything about it. |
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| [[https://support.google.com/googleplay/android-developer/answer/9956427?hl=en#zippy=%2Cpermitted-uses-of-the-all-files-access-permission|For a very limited type of applications]] (File managers and backup applications), Google can lift this restriction after a review process. However, those applications must apply for the review and must be updated, so it can take some time. |
| [[https://www.reddit.com/r/Android/comments/j3zgmm/managing_files_in_the_androiddata_folder_on/|Here is more information on updated file managers]]. |
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| ===== How can I change the language of the application? ===== |
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| The application itself (excluding the maps) does use the same language than the device. If it hasn't been translated in this language, English is used. [[https://www.alpinequest.net/#translations|Here is the list of available translations]].\\ |
| Concerning the maps, each of them have their own policy. The default maps displays the names using the language of their respective countries. Other maps only use English or a specific language. Please see more details in the [[en:help:v2:maps#maps_faq|Maps F.A.Q.]] |
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| ===== When and what for does the application uses Internet? ===== |
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| We do not use any third party libraries and any analytics frameworks. |
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| ^ Feature ^ When? ^ What for? ^ From where? ^ |
| | **On-demand maps** | When you display an area with no map data stored (or that must be updated). | To download and store the map data. | Depends on the on-demand map you've selected | |
| | **DEM Elevations** | When you display an area with no elevation data stored and if the "Auto-download elevation data" option is checked. | To download and store the elevation data. | Psyberia servers | |
| | **Add on-demand maps** | When you select "Add more maps" from the on-demand maps list. | To get the list of all available on-demand maps. | Psyberia servers | |
| | **Add coordinate systems** | When you select "Import" from the "Location format" application settings. | To import the definition of the coordinate system. | Psyberia servers | |
| | **Search by name** | When you search a location by name. | To give you some results. | Nominatim and Google Place services | |
| | **Auto-routing** | When you create an auto-routing. | To compute the auto-routing. | OSRM, OpenRouteService and Google Routing services | |
| | **Push-settings** | When you start the application, every few days. | To keep the URLs of the on-demand map servers up to date. | Psyberia servers | |
| | **Activation** | When you activate the website version, and after each application update. | To check your activation status. | Psyberia servers | |
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