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en:help:faq [2019/07/23 17:15] – alpinequest | en:help:faq [2020/06/07 08:02] – alpinequest | ||
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===== I have just purchased the application on the Play Store, but the download doesn' | ===== I have just purchased the application on the Play Store, but the download doesn' | ||
- | This is a Google Play issue and unfortunately there is nothing we can do in this case. You just need to wait some time and the download will start. If the problem persists, you can contact [[https:// | + | This is an issue in the Google Play application |
+ | |||
+ | If the problem persists, you can contact [[https:// | ||
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If you have purchased the application on the Play Store, you just need to reuse the same Google account on your new device. Then open the Play Store application, | If you have purchased the application on the Play Store, you just need to reuse the same Google account on your new device. Then open the Play Store application, | ||
- | If you have purchased the application on our website using PayPal, install and activate the application [[https:// | + | If you have purchased the application on our website using PayPal, install and activate the application [[https:// |
+ | |||
+ | To reuse the data from your old device, please see below. | ||
+ | |||
+ | \\ | ||
+ | |||
+ | ===== I have a new device, how can I reuse all the data I have on my old device? ===== | ||
+ | |||
+ | The application saves all its data in its application folder. In order to reuse your data, you need to copy this folder from your old device to your new device. [[en: | ||
+ | |||
+ | * If the application folder is located on an SD card, you can simply reuse the same SD card on your new device; | ||
+ | * Otherwise you need to manually copy the folder: you can use your USB cables and a computer, or create a ZIP archive of the application folder and copy this archive using a cloud application. | ||
+ | |||
+ | After moving the application folder, be sure to correctly setup the application on your new device [[en: | ||
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Be sure that: | Be sure that: | ||
+ | * You have purchased the application on the Play Store and not on our website using PayPal; | ||
* You are using the same Google account you used when you purchased the application; | * You are using the same Google account you used when you purchased the application; | ||
* You didn't cancel your order, asked for a refund or received an automated refund. | * You didn't cancel your order, asked for a refund or received an automated refund. | ||
- | If you have any doubt, | + | If you have any doubt, |
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If you have purchased the application on our website with PayPal, you must [[https:// | If you have purchased the application on our website with PayPal, you must [[https:// | ||
* If the activation dialog shows "'' | * If the activation dialog shows "'' | ||
- | * If the activation dialog shows "'' | + | * If the activation dialog shows "'' |
* If the activation dialog shows "'' | * If the activation dialog shows "'' | ||
+ | |||
+ | \\ | ||
+ | |||
+ | ===== When is the application making sounds? ===== | ||
+ | |||
+ | The application does not make sounds unless you specifically request it by using one of those features: | ||
+ | * Record a track, with the setting ''" | ||
+ | * Follow a path, with the option ''" | ||
+ | * Use proximity alerts. See [[en: | ||
+ | |||
+ | |||
+ | \\ | ||
+ | |||
+ | ===== Is it possible to automatically synchronize my data on the Cloud? ===== | ||
+ | |||
+ | Yes, simply use your favorite Cloud application to synchronize any of the storage folders used by the application. [[en: | ||
+ | |||
+ | {{: | ||
+ | |||
+ | Here are some example of applications you can use (we are not related to any of them): | ||
+ | * Multi-protocols: | ||
+ | * Google Drive: [[https:// | ||
+ | * Dropbox: [[https:// | ||
+ | * OneDrive: [[https:// | ||
+ | * Yandex: [[https:// | ||
+ | * etc. | ||
+ | |||
+ | \\ | ||
+ | |||
+ | ===== Is built-in data synchronizing planned for the future? ===== | ||
+ | |||
+ | No, for many reasons: | ||
+ | * We are developing a mapping application, | ||
+ | * It can be done using dedicated apps, we don't want to reinvent the wheel; | ||
+ | * We'll never done it better that it's currently done by dedicated apps; | ||
+ | * Based on the large number of Cloud providers, supporting only the main ones will require most of our time; | ||
+ | * We try to make the application as much offline as possible; | ||
+ | * We try not to rely on third party frameworks. | ||
+ | |||
+ | \\ | ||
+ | |||
+ | ===== What are all the Android Intents the application can handle? ===== | ||
+ | |||
+ | You can find a detailed list [[en: | ||